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NewTuscanExperience a unique way to visit Tuscany

FAQ

Do you handle organizing air transportation to Italy?
No, we don’t. However, we can provide you with advice and suggestions to help you book your air travel.

What are the closest airports to Florence?
Florence has its own city airport (Peretola). In addition, Pisa’s Galileo Galilei Airport  is another option since there is an airport train that takes you to the main train station in the center of Florence in about 1 hour. We would be happy to provide you with further information.

How do I get to the center of Florence from the local airport?
There are taxis readily available at the airport and at the train station to take you to the designated B&B in the center.

What are the best months to visit Tuscany?
The most popular seasons are spring and autumn. The early summer months can also be lovely, but one should remember that August is quite hot and humid and it is likely that some local attractions will be closed or operating on a restricted schedule. As a general rule, the winter is relatively mild but the weather, in any season, is impossible to predict.

Do you provide any basic food staples in the villa?
Yes. You will find mineral water, fresh fruit and some healthy snacks when you arrive. It will be possible for you to purchase your own supplies in town and keep them in the villa kitchen.

Do I have to participate in all the activities that are included in the itineraries?
Of course not. If you have joined a scheduled group itinerary, you are always free to choose not to participate in an outing. The villa is at your disposal 24 hours a day. You can decide to stay at home or we can help you organize an alternative excursion, which will, however, be at your own expense.

What is included in the price of my vacation if I choose a scheduled itinerary package?
You will receive a detailed description of everything that is included. In the sample itineraries you can see which meals are included on each day. All the activities (such as wine tastings, Spa days, tours etc.) and the transportation between the villa and the excursion locations described in the itineraries are included. Airfare to Italy is not included.

If I do not want to do a specific itinerary, how do I go about planning my own custom vacation?
Contact us by email and tell us what you would like to do. We will work with you to design your ideal vacation.

What is the cost of a scheduled itinerary package?
We will provide you with complete price details when you contact us with your preference of itinerary and dates, as prices may vary accordingly.

What are my payment options?
We accept payment through the PayPal service. We will provide you with all the necessary information when you confirm your reservation and complete the booking forms.

What is your booking and cancellation policy?
All prices are quoted per person, based on double occupancy (a single-occupancy supplement will apply). A non-refundable € 500 deposit is required to confirm your reservation. The balance must be paid in full at least 70 days prior to the scheduled starting date of your vacation. If you cancel your vacation no later than 45 days before the scheduled starting date, you will receive a 50% refund of your balance payment. Cancellations made less than 45 days before the starting date of your vacation are non-refundable. For this reason, we strongly advise you to purchase travel insurance which will cover cancellation costs, and any other unforeseen expenses you may incur during your trip. For more information, consult our policy on our website.

 

 

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